nine. The customer service team try notoriously tough to work with
According to more 900 profile within the Consumer Circumstances, Meets has gotten toward trouble with its professionals in the past to own spamming these with letters from their web page and you may from its spouse businesses. Sometimes, the amount out-of characters is more than just people bargained to have once they subscribed.
When you’re Match’s tech support team are first class, it seems their customer support team provides did reduced admirably. Read through this new complaints toward Bbb web site and also you see one story just after another of an upset affiliate making an application for the membership repaired otherwise applying for a refund being handled badly because of the a customer service representative.
“Rude customer care! I attempted to purchase something special registration. The customer provider user duplicated both email addresses down wrong and you may I became not able to send it “gift” on-big date. When trying to contact customer support through email, they ran united nations-replied. The very first time We known as customer service user, it duplicated along the correct advice and you may said I would in the future score a verification. This article are again never gotten. I had to name back an additional additional time to know that the purchase couldn’t end up being modified and they needed to reimburse the order and you will re also-charge myself. Read More